The emotionally intelligent manager : how to develop and use the four key emotional skills of leadership
Caruso, David2004
Book
Total copies: 3
The emotionally intelligent manager : how to develop and use the four key emotional skills of leadership / David R. Caruso, Peter Salovey.
1st ed.
San Francisco, CA : Jossey-Bass, c2004.
xxi, 294 p. : ill. ; 24 cm.
Includes bibliographical references (p. 257-272) and index.
Emotion, as opposed to intellect, is still often regarded as a hindrance rather than an avenue for effective communication and getting things done. The authors skilfully dispel this image and provide sound advice for building up an understanding of emotional intelligence. Tips on how to develop applicable skills in reading people and creating the right mood for different working scenarios etc. make this a very practical guide. The Emotionally Intelligent Manager is a hands-on resource for anyone who works with others, from top management on down. Includes an Emotional Style Assessment.-- SAF Professional Reading Programme, 4th Edition - STAGE I: OCT to CPT 1 & 1WO-2WO.
0787970719
658.4092658.4092
HD57.7HD57.7 CAR
English
47104