Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior
2005
Book
Total copies: 1
Main title:
Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / Kerry Patterson ... [et al. ; foreword by Tom Peters].
Author:
Imprint:
New York : McGraw-Hill, c2005.
Collation:
xviii, 284 p. ; 23 cm.
Notes:
Includes bibliographical references and index.
ISBN:
0071446524 (pbk)
Dewey class:
158.2
LC class:
HM1121 CRU
Language:
English
Subject:
BRN:
44384